Insurance Work

We Work With Insurance Companies at Bernelis Garage in Bay City, MI

We Got You Covered!

Car accidents are stressful, but navigating the collision repair and insurance process shouldn’t be. At Bernelis Garage in Bay City, Michigan, we’re here to put your mind at ease. We provide FREE collision repair estimates and complete, hassle-free insurance claim handling.

Contact Bernelis Garage after a collision and we'll work with your insurance claim to repair your vehicle.

How Bernelis Garage Works With Collision Insurance Companies

Auto body & collision shops like Bernelis Garage make agreements with insurance companies in accordance with state laws to contract work and direct payments. Insurance collision work is priced through an itemized estimate covering parts, labor, and materials.

Bernelis Garage coordinates directly with most major auto insurance companies to streamline your collision claim. If you have questions about your insurance coverage or our collision repair process, call Bernelis Garage at (989) 225-2436 today!

It’s Your Legal Right to Choose Your Collision Repair Shop

If you’ve been in an accident in Michigan, it is important to know your rights. You have the legal right to choose your own auto body repair center. You are never required to use a body shop just because your auto insurance company recommends it. 

While some insurance-preferred shops prioritize the insurance company’s bottom line or drag out repair times, Bernelis Garage always has your best interest in mind. That’s why we have an excellent reputation in the Bay City community based on trust, transparency, and top-quality work. 

What to Expect When You Bring In Your Vehicle After an Accident

The collision repair process at Bernelis Garage begins with a thorough preliminary inspection of your vehicle. Our experienced technicians document all vehicle damage with detailed photos and accurate notes.

We then provide you with a FREE repair estimate and share all documentation with both you and your insurance provider for total transparency. Next, our team handles submitting the paperwork to your insurance company, keeping the process completely seamless for you.

Our Streamlined Auto Insurance Repair Process

Choosing a local collision repair shop with knowledge and experience in dealing with insurance companies is crucial! Insurance adjusters require precise damage assessments and accurate estimates. Bernelis Garage excels at providing honest, complete, and updated documentation to keep your claim updated and the repair process moving forward. If any part of the repair is out of pocket, we’ll always provide an updated estimate and approve it with you before starting work.

Our primary goal when working with your insurance is to get repair authorizations approved swiftly, avoiding unnecessary delays.  We communicate directly with insurance adjusters so you know what is covered and we can start work on your vehicle as soon as possible.

Working With Your Insurance Company Is Key

Choosing a local collision repair shop with knowledge and experience in dealing with insurance companies is crucial! Insurance adjusters require precise damage assessments and accurate estimates. Bernelis Garage excels at providing honest, complete, and updated documentation to keep your claim updated and the repair process moving forward.

Our primary goal when working with your insurance is to get repair authorizations approved swiftly, avoiding unnecessary delays. We communicate directly with insurance adjusters so you know what is covered and we can start work on your vehicle as soon as possible.

Frequently Asked Questions

Insurance Claims & Collision Repair FAQ

No, you do not have to use the auto body shop preferred by your insurance company! You legally have the right to select the body shop that you trust to repair your vehicle. Some insurance companies will tell you that you can only use their preferred body shops, so it’s important to know your rights.

Look for a repair shop with an excellent local reputation. The best auto body shops in Michigan, like Bernelis Garage in Bay City, are known for quality craftsmanship, honest estimates, and outstanding customer service. We encourage checking online customer reviews and asking trusted friends and relatives for recommendations before choosing a shop.

Your auto insurance company will issue a claim number as soon as you report the accident. Write this number down and bring it with you when you visit us for your estimate.

NO! This is another tactic used by some insurance companies to steer you to the direction of their preferred body shops. The rates body shops charge are set by the auto insurance industry. Bernelis Garage offers FREE ESTIMATES on repairs to let you know what/if there would be any out of pocket cost for you.

Walk-ins are always welcome, but calling ahead ensures an estimator is available to look at your vehicle.

Estimate appointments usually take about 10-15 minutes. You will be greeted by our friendly office staff, who will take down your information. One of our estimators will inspect your vehicle and take the pictures and notes needed to complete your free estimate.

This depends on your specific insurance policy, but most comprehensive policies include rental car coverage. For added peace of mind, Bernelis Garage also offers free loaner vehicles to qualified customers.

It is common for hidden damage to be uncovered once a vehicle is disassembled. When this happens, we immediately document the changes and contact your insurance adjuster to file a supplement. Proper communication ensures your insurance coverage is extended to cover the full repair without stalling the timeline. Bernelis Garage has extensive experience in working with insurance companies, and will always be transparent with our customers if changes arise during the repair process.

Yes. If you have existing dings, dents, scratches or other body work you would like fixed while your vehicle is already in the shop for an insurance claim, just let our team know. We will provide a separate quote for the additional work.

We accept multiple forms of payment including cash and check. We accept all major credit cards, venmo, and paypal (for a small fee).

We offer complete collision repair on all makes and models with minor or major damage!

Lease agreements typically outline specific requirements for collision repairs, including whether the shop must use Original Equipment Manufacturer (OEM) parts. Check your lease agreement terms, and our team will ensure your repairs comply completely.

Bernelis Garage works with all major auto insurance companies! Please call us if you have questions about your coverage.

Some of the most common include: AAA Insurance, Allstate & Esurance, American Family Insurance, Auto Owners Insurance, Bristol West Insurance, Country Financial, Farm Bureau Insurance, Farmers Insurance, Hastings Mutual Insurance, Meemic Insurance Company, Mercury Insurance, Nationwide Insurance, Progressive Insurance, Pioneer State Mutual Insurance and State Farm Insurance Agency.

Our staff will be in contact with you to let you know when your vehicle is ready for it to be picked up from our main shop in Bay City, MI.

We Are Proud Of The Work We Do!

Get Your Free Estimate Today!

Bring Your car into Bernelis Garage in Bay City, MI for all your auto service needs