Bernelis Garage Customer Reviews

See Why Mid-Michigan Drivers Trust Bernelis Garage

Read Google Reviews from customers who have trusted Bernelis Garage with their vehicles. These customer experiences highlight our auto body repairs, paint work, and customer service.

When your vehicle needs body work, you want more than a shop telling you it does great work. You want to hear from people who have already handed over their keys and seen the results.

Bernelis Garage is a family-owned auto body and collision repair shop serving Bay City and drivers throughout Midland, Saginaw, Freeland, Standish, Gladwin, West Branch, and the surrounding Great Lakes Bay Region.
Our customers have brought us everything from scratched tailgates and damaged bumpers to vehicles needing extensive collision repair. Read what they have to say about the work, the turnaround time, and the way our team treated them along the way.

Google Reviews for Bernelis Garage
Google Reviews for Bernelis Garage

Collision & Auto Body Repair Reviews

From major frame straightening to dent and panel reconstruction, getting your vehicle back safely on the road requires meticulous craftsmanship and honest communication. Here is what local drivers have to say about their collision and auto body repair experiences with our team.

Helena McGraw

Google Review

This garage is awesome! Friendly staff and fast service. I had the unfortunate event of backing into a pole and they were able to work directly with my insurance company to get a new hatch put on in a few days! They even gave me a courtesy vehicle to use in the meantime which was greatly appreciated!

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This garage is awesome! Friendly staff and fast service. I had the unfortunate event of backing into a pole and they were able to work directly with my insurance company to get a new hatch put on in a few days! They even gave me a courtesy vehicle to use in the meantime which was greatly appreciated!

Madisen Myers

Google Review

I was referred to this place by several people, and I’m so glad I took their advice. Bernelis truly stands out as a professional and welcoming business, with a team of genuinely positive and helpful people.

What could have been a stressful experience was turned into a smooth and reassuring one. They went above and beyond by providing me with a loaner vehicle, which made a huge difference. Mike, Justin, and the entire team were incredibly supportive, knowledgeable, and easy to work with throughout the process.

I will absolutely be returning in the future and highly recommend their services to anyone looking for quality work and outstanding customer care.

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I was referred to this place by several people, and I’m so glad I took their advice. Bernelis truly stands out as a professional and welcoming business, with a team of genuinely positive and helpful people.

What could have been a stressful experience was turned into a smooth and reassuring one. They went above and beyond by providing me with a loaner vehicle, which made a huge difference. Mike, Justin, and the entire team were incredibly supportive, knowledgeable, and easy to work with throughout the process.

I will absolutely be returning in the future and highly recommend their services to anyone looking for quality work and outstanding customer care.

TripsAmongUs

Google Review

After day of shopping and sightseeing we came back to the hotel to discover our other vehicle had been damaged in parking lot ( right front bumper) . I had to do my homework on where to bring our vehicle because we are all the way from Texas. I decided to bring it to Bernelis Garage.
Jason and his family along with employees have went above and beyond to ensure our vehicle was right. They wanted it right and to make us happy. The kindness they've shown to us went beyond what any place ive ever seen.

I would highly recommend them to anyone. They not only are hard working people but are honest and do excellent work in a very timely manner. And the ladies in the office are really sweet too while you wait! Could not of asked for better service!

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After day of shopping and sightseeing we came back to the hotel to discover our other vehicle had been damaged in parking lot ( right front bumper) . I had to do my homework on where to bring our vehicle because we are all the way from Texas. I decided to bring it to Bernelis Garage.
Jason and his family along with employees have went above and beyond to ensure our vehicle was right. They wanted it right and to make us happy. The kindness they've shown to us went beyond what any place ive ever seen.

I would highly recommend them to anyone. They not only are hard working people but are honest and do excellent work in a very timely manner. And the ladies in the office are really sweet too while you wait! Could not of asked for better service!

Jake Patrick

Google Review

Bernelis garage did an absolute amazing job on my suburban. Highly recommend great staff. You have definitely earned my business . Hats off to theses professionals.

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Bernelis garage did an absolute amazing job on my suburban. Highly recommend great staff. You have definitely earned my business . Hats off to theses professionals.

Andrew Park

Google Review

I got into an accident a few weeks ago and did not want to get my car towed. Took my car to the nearest shop which was Bernelis Garage.

Both Heather and Jason helped me tremendously, and they took off the damaged portions of the car free of charge so I could drive home. They helped me get a rental through the shop while my car was being worked on, and took care of communication with the insurance company.

A couple of weeks later the job was done. And it looks excellent. Very happy with the work done, and thankful for their help when the accident occurred. Would definitely come back again for further work done.

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I got into an accident a few weeks ago and did not want to get my car towed. Took my car to the nearest shop which was Bernelis Garage.

Both Heather and Jason helped me tremendously, and they took off the damaged portions of the car free of charge so I could drive home. They helped me get a rental through the shop while my car was being worked on, and took care of communication with the insurance company.

A couple of weeks later the job was done. And it looks excellent. Very happy with the work done, and thankful for their help when the accident occurred. Would definitely come back again for further work done.

Olivia Killey

Google Review

Definitely gained a repeat customer! Went in to get my bumper fixed after being (barely) rear ended. After waiting and chatting with the absolutely wonderful ladies up front for about 20 minutes, the awesome guy that helped me out with my free quote and scheduling came and told me they were done already!

Not only was it fast, but they did it for free! They could have easily charged me the $100 that they quoted me for! Wonderful service from everyone I talked to, super helpful, quick, and easy! I will be coming and definitely on my recommendation list for others!

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Definitely gained a repeat customer! Went in to get my bumper fixed after being (barely) rear ended. After waiting and chatting with the absolutely wonderful ladies up front for about 20 minutes, the awesome guy that helped me out with my free quote and scheduling came and told me they were done already!

Not only was it fast, but they did it for free! They could have easily charged me the $100 that they quoted me for! Wonderful service from everyone I talked to, super helpful, quick, and easy! I will be coming and definitely on my recommendation list for others!

Collision Repair & Getting Back on the Road

When an accident happens, having a team that prioritizes safety, flawless structural repairs, and seamless insurance coordination makes all the difference. Discover how we helped these drivers restore their vehicles and their peace of mind after unexpected road collisions.

Christopher Pfeiffer

Google Review

I can’t say enough positive things about this place. We hit a deer (actually, a deer hit us) on I-75 on a Sunday. I brought our van over to Bernelis Garage on Monday. Jason came out within minutes to evaluate. The van was drivable, but the deer had warped the passenger side door, such that the top was not sealing.

The deer also took off the mirror, which was hanging by its wire. Jason immediately took the time to cap off the wires for the mirror, and bent the door back enough so it would seal. He then ordered a replacement mirror, and invited me to come in the next day to install it, so the van would be safer for us to drive while awaiting repair. They scheduled us promptly. Office manager, Drew was excellent about communicating and keeping me informed along the way. They communicated directly with our insurance company. They set us up with a rental car (that they supplied), as their loaner was not available. They took the van on Monday. Done by Friday as promised. They do excellent work. This process could not have been better. This is the kind of business that really has no competition in my book. I’m already bragging this place to my friends and family. If you need body work… go there. You will NOT be disappointed.

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I can’t say enough positive things about this place. We hit a deer (actually, a deer hit us) on I-75 on a Sunday. I brought our van over to Bernelis Garage on Monday. Jason came out within minutes to evaluate. The van was drivable, but the deer had warped the passenger side door, such that the top was not sealing.

The deer also took off the mirror, which was hanging by its wire. Jason immediately took the time to cap off the wires for the mirror, and bent the door back enough so it would seal. He then ordered a replacement mirror, and invited me to come in the next day to install it, so the van would be safer for us to drive while awaiting repair. They scheduled us promptly. Office manager, Drew was excellent about communicating and keeping me informed along the way. They communicated directly with our insurance company. They set us up with a rental car (that they supplied), as their loaner was not available. They took the van on Monday. Done by Friday as promised. They do excellent work. This process could not have been better. This is the kind of business that really has no competition in my book. I’m already bragging this place to my friends and family. If you need body work… go there. You will NOT be disappointed.

Georgia

Google Review

This was one of the easiest claims ever! I dropped my truck off at Bernelis Garage after hitting a deer, and they handled everything from start to finish. They set me up with a rental and kept the process completely stress-free.

When my truck was ready, they called me to pick it up—and wow. The work they did was amazing. You can’t even tell there was any damage.

10+++ stars! Highly recommend Bernelis Garage. Thank you so much

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This was one of the easiest claims ever! I dropped my truck off at Bernelis Garage after hitting a deer, and they handled everything from start to finish. They set me up with a rental and kept the process completely stress-free.

When my truck was ready, they called me to pick it up—and wow. The work they did was amazing. You can’t even tell there was any damage.

10+++ stars! Highly recommend Bernelis Garage. Thank you so much

Paint, Bodywork & Vehicle Restoration Reviews

Preserving classic character and factory fresh finishes takes true artistry, metal shaping skill, and precision paint matching. See how our technicians have brought cherished vehicles, custom builds, and weathered rides back to their absolute best through dedicated craftsmanship.

David Hinz

Google Review

I've been searching for a good body shop for years, but it seems all the skilled body men have retired with no replacements. All the current generation wants to do is replace and collect insurance money. Repair work requiring molding, sanding etc. is passe.

Well, here is some good news. I found Bernelis Garage who does good old fashioned body work. Of course, replacement is always an option but not a solution for every job.

I have a 2005 Yukon Denali that is in very good shape except for a couple of spots starting to bubble beneath the paint with rust. Of course, everyone else wanted to replace without considering anything else. Jason carefully looked over my situation along with his wife, Heather, and came up with a solution that not only fits the needs but also my budget. I would also like to include that this is a family business that includes daughters. All the better to deal with. My whole experience was very pleasant.

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I've been searching for a good body shop for years, but it seems all the skilled body men have retired with no replacements. All the current generation wants to do is replace and collect insurance money. Repair work requiring molding, sanding etc. is passe.

Well, here is some good news. I found Bernelis Garage who does good old fashioned body work. Of course, replacement is always an option but not a solution for every job.

I have a 2005 Yukon Denali that is in very good shape except for a couple of spots starting to bubble beneath the paint with rust. Of course, everyone else wanted to replace without considering anything else. Jason carefully looked over my situation along with his wife, Heather, and came up with a solution that not only fits the needs but also my budget. I would also like to include that this is a family business that includes daughters. All the better to deal with. My whole experience was very pleasant.

Brandy Federspiel

Google Review

Berneli's went above and beyond, completely exceeding my expectations!!! I was in the process of restoring my late father's '98 Chevy pickup. The truck has a tremendous amount of sentimental value and I wouldn't let just any shop work on it.

Dave was the one who did the work on it. He kept me informed throughout the 7 month process (good things take time). I was able to stop in several times during the restoration and talk with Dave as well as take photos.

There wasn't a time I wasn't impressed with his attention to detail and dedication he was putting into my truck. The office staff was always pleasant and it seems all of the staff goes above and beyond for their customers. The day I picked the truck up, I was absolutely blown away. I never could have imagined it would look this good.
Berneli's has a great business and an amazing employee, somewhere I will never hesitate to go to again. I've already been referring friends when I can for their own vehicles. Thank you so much for making my dream truck a reality.

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Berneli's went above and beyond, completely exceeding my expectations!!! I was in the process of restoring my late father's '98 Chevy pickup. The truck has a tremendous amount of sentimental value and I wouldn't let just any shop work on it.

Dave was the one who did the work on it. He kept me informed throughout the 7 month process (good things take time). I was able to stop in several times during the restoration and talk with Dave as well as take photos.

There wasn't a time I wasn't impressed with his attention to detail and dedication he was putting into my truck. The office staff was always pleasant and it seems all of the staff goes above and beyond for their customers. The day I picked the truck up, I was absolutely blown away. I never could have imagined it would look this good.
Berneli's has a great business and an amazing employee, somewhere I will never hesitate to go to again. I've already been referring friends when I can for their own vehicles. Thank you so much for making my dream truck a reality.

Avery Shoultes

Google Review

Bernelis and their team did a fantastic job with doing a full restoration on my truck! All the odds and ends were done, nothing was left out. I would recommend them to anybody looking to get quality work done! David, especially payed attention to the details and made sure the truck made a complete 360 from when I brought it in!

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Bernelis and their team did a fantastic job with doing a full restoration on my truck! All the odds and ends were done, nothing was left out. I would recommend them to anybody looking to get quality work done! David, especially payed attention to the details and made sure the truck made a complete 360 from when I brought it in!

Matt Hutchinson

Google Review

I needed a front panel and side mirror replaced. Mike was able to find parts for a fair price, came in below what competing shops were quoting and the finished body work was top notch. Paint match... perfect. They provided a courtesy car and had the work done in just over 24 hours. I highly recommend you get a quote from the team if you need body work in the Tri City area.

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I needed a front panel and side mirror replaced. Mike was able to find parts for a fair price, came in below what competing shops were quoting and the finished body work was top notch. Paint match... perfect. They provided a courtesy car and had the work done in just over 24 hours. I highly recommend you get a quote from the team if you need body work in the Tri City area.

Joel Pankow

Google Review

Did a great job with our car - were able to install a used bumper for a little cheaper … cleaned the outside and inside too - even emptied the garbage! Had a quick quote and we’re great with communication.

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Did a great job with our car - were able to install a used bumper for a little cheaper … cleaned the outside and inside too - even emptied the garbage! Had a quick quote and we’re great with communication.

Bernie Lalonde

Google Review

Fixed a few vehicles for me and I am very happy with the results. Will use and recommend them to anyone needing body/paint work. The crew is awesome and easy to work with!! AAA+++++

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Fixed a few vehicles for me and I am very happy with the results. Will use and recommend them to anyone needing body/paint work. The crew is awesome and easy to work with!! AAA+++++

Jon Clairmont

Google Review

Dave over at Bernelis garage repainted basically my entire truck and did such a good job! Yellow isn’t the easiest color to match but he drove a half hour to my house to make sure he had the exact match! Prices are very fair and the turn around time is incredible. Absolutely recommend.

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Dave over at Bernelis garage repainted basically my entire truck and did such a good job! Yellow isn’t the easiest color to match but he drove a half hour to my house to make sure he had the exact match! Prices are very fair and the turn around time is incredible. Absolutely recommend.

Justin Hildinger

Google Review

"I cannot recommend Bernelis Body Shop enough! I had a fantastic experience from start to finish. The repair quality is top-notch—my truck looks better than before the accident, and the attention to detail was truly impressive. Even better was the turnaround time; they got my truck back to me much faster than I expected without compromising quality. The office staff is also great at communicating; Mike, heather and madi kept me updated throughout the entire process, so I never had to wonder about the status of my vehicle. If you want professional, honest, and fast service, this is the place to go!

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"I cannot recommend Bernelis Body Shop enough! I had a fantastic experience from start to finish. The repair quality is top-notch—my truck looks better than before the accident, and the attention to detail was truly impressive. Even better was the turnaround time; they got my truck back to me much faster than I expected without compromising quality. The office staff is also great at communicating; Mike, heather and madi kept me updated throughout the entire process, so I never had to wonder about the status of my vehicle. If you want professional, honest, and fast service, this is the place to go!

Fast Turnaround & Customer Service Reviews

Reliable repairs shouldn't come at the cost of your daily routine or leave you guessing about the status of your vehicle. Read how our responsive team, clear communication, and efficient turnaround times have helped get these customers back behind the wheel with total confidence.

Evan V

Google Review

Fast and reliable, and pleasant to work with. I am happy with the work they did on my Ford Escape. 👍

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Fast and reliable, and pleasant to work with. I am happy with the work they did on my Ford Escape. 👍

Kristina Ellison

Google Review

This garage is awesome! Friendly staff and fast service. I had the unfortunate event of backing into a pole and they were able to work directly with my insurance company to get a new hatch put on in a few days! They even gave me a courtesy vehicle to use in the meantime which was greatly appreciated!

Read reviewClose review

This garage is awesome! Friendly staff and fast service. I had the unfortunate event of backing into a pole and they were able to work directly with my insurance company to get a new hatch put on in a few days! They even gave me a courtesy vehicle to use in the meantime which was greatly appreciated!

Amber Smith

Google Review

I had the very best service from the first phone call to Bernelis! They got me in right away on a holiday week and provided me with transportation so I don't have to go without for the holiday! Got my vehicle back in a week and looked brand new and clean! Im forever grateful for bernelis for taking such great care of me! 100/100 recommend this local business!!

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I had the very best service from the first phone call to Bernelis! They got me in right away on a holiday week and provided me with transportation so I don't have to go without for the holiday! Got my vehicle back in a week and looked brand new and clean! Im forever grateful for bernelis for taking such great care of me! 100/100 recommend this local business!!

Charles Davenport

Google Review

I recommend this company to anyone! Had some major damage done, they got us in quick, provided a free loaner car. Not many places around provide that kind of service. Did great work and had us out before you knew it! Grab the handful of business cards before I left and have been handing them out ever since…

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I recommend this company to anyone! Had some major damage done, they got us in quick, provided a free loaner car. Not many places around provide that kind of service. Did great work and had us out before you knew it! Grab the handful of business cards before I left and have been handing them out ever since…

Shelly Ann

Google Review

Bernelis Garage is by far the best body shop I have ever worked with. The entire staff made sure from the first moment I walked into their facility that they took care of me 100%. They all went out of their way to make sure that I had everything that I needed throughout the whole process of getting my car fixed after my accident. This shop Treated me with respect as well as a smile anytime I was either in the office or via the phone. This will forever be the body shop that I return to under all circumstances. I will also recommend them to anyone that I know who is in need of anything.

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Bernelis Garage is by far the best body shop I have ever worked with. The entire staff made sure from the first moment I walked into their facility that they took care of me 100%. They all went out of their way to make sure that I had everything that I needed throughout the whole process of getting my car fixed after my accident. This shop Treated me with respect as well as a smile anytime I was either in the office or via the phone. This will forever be the body shop that I return to under all circumstances. I will also recommend them to anyone that I know who is in need of anything.

Pete Danielski

Google Review

Bernelis Garage will be our forever Body Shop from here on out. From the amazing family atmosphere, the kind workers in every part of the shop, to final product; Bernelis Garage took care of us start to finish. They handled all the insurance stuff and handed back to us a showroom ready car. Thank you so much for your amazing service.

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Bernelis Garage will be our forever Body Shop from here on out. From the amazing family atmosphere, the kind workers in every part of the shop, to final product; Bernelis Garage took care of us start to finish. They handled all the insurance stuff and handed back to us a showroom ready car. Thank you so much for your amazing service.

Collision Repair & Insurance Assistance Reviews

Navigating insurance claims and accident repairs can feel overwhelming, but the right team makes the process completely seamless. Read how our staff advocates directly with adjusters, coordinates replacement transportation, and delivers precision repairs to get drivers back on the road worry-free.

Jennifer Siefert

Google Review

From the moment we knew we needed a body shop until the repairs were completed, Bernelis Garage went above and beyond for us. They advocated with the insurance company, ensured everything was handled properly, and even helped arrange a courtesy vehicle so our lives weren’t disrupted. We truly felt taken care of every step of the way. They are very professional and genuinely committed to their customers! We couldn’t more grateful and highly recommend Bernelis Garage!

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From the moment we knew we needed a body shop until the repairs were completed, Bernelis Garage went above and beyond for us. They advocated with the insurance company, ensured everything was handled properly, and even helped arrange a courtesy vehicle so our lives weren’t disrupted. We truly felt taken care of every step of the way. They are very professional and genuinely committed to their customers! We couldn’t more grateful and highly recommend Bernelis Garage!

Kayla Fussman

Google Review

I was traveling north on 75 when my car started overheating and was leaking coolant everywhere. While crying because I am stranded hours from home not really knowing where I am, I called the closest shop on Google and it was Berneli’s. They told me to come right away and they’d take a look for me. Even being a body shop and NOT a mechanics shop. I have never been more lucky and thankful right now to be put into the hands of this caring family owned business. I don’t know what I would have done today without them!

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I was traveling north on 75 when my car started overheating and was leaking coolant everywhere. While crying because I am stranded hours from home not really knowing where I am, I called the closest shop on Google and it was Berneli’s. They told me to come right away and they’d take a look for me. Even being a body shop and NOT a mechanics shop. I have never been more lucky and thankful right now to be put into the hands of this caring family owned business. I don’t know what I would have done today without them!

Sarah Schwannecke

Google Review

The Bernelis Team is full of knowledgeable and very friendly people! I brought my jeep in for a quote on a small fix to my bumper, and not only did they offer a great price they were willing to squeeze it into their schedule without hesitation. AND they cut half the time off the initial quote.

Easy to work with, great location, and great job done!

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The Bernelis Team is full of knowledgeable and very friendly people! I brought my jeep in for a quote on a small fix to my bumper, and not only did they offer a great price they were willing to squeeze it into their schedule without hesitation. AND they cut half the time off the initial quote.

Easy to work with, great location, and great job done!

Greg Jacobs

Google Review

Madi handled our claim although they were very busy she was very professional ,very efficient,very informative, very impressive. Dave the tech that worked on my vehicle was very talented and did an extremely great job with the extensive repairs and replacements. I couldn't be happier. Very glad they were recommended by our dealership.

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Madi handled our claim although they were very busy she was very professional ,very efficient,very informative, very impressive. Dave the tech that worked on my vehicle was very talented and did an extremely great job with the extensive repairs and replacements. I couldn't be happier. Very glad they were recommended by our dealership.

Experience Bernelis Garage for Yourself

Reviews can tell you a lot about an auto body shop, but eventually it comes down to what happens when your own vehicle rolls through the door.

If you need collision repair, body work, painting, dent repair, or another auto body service, contact Bernelis Garage for a free estimate. Our family-owned team serves drivers throughout Bay City and communities across Mid-Michigan.

We're here for our Michigan neighbors. If you don't see your area listed, just give us a call!

WE'D LOVE TO HEAR FROM YOU!

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